Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

Changes to the LTSA Phone Menu

The Land Title and Survey Authority of British Columbia (LTSA) is updating its phone menu effective December 6th, 2019. The phone menu will be simplified from six options to three, as outlined below:

  1. General inquiries
  2. Business professionals calling about policy and practice support, defect notices, survey plans or Crown grants
  3. Technical support

The LTSA is making these changes in response to customers’ desire to connect with a service representative faster and easier. Customer support hours will remain unchanged. Contact information for the LTSA is available on the website.

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