Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

LTSA Progress in Q1 2019/20 Toward Achieving Stakeholder and Customer Objectives

As outlined in the 2019 Business Plan, the Land Title and Survey Authority of British Columbia (LTSA) is working to improve collaboration with its stakeholders and continually provide customers with enhanced products and services in achievement of its Stakeholder and Customer strategic objectives. Reporting on the progress being made reflects the LTSA’s commitment to delivering accountable, reliable and trusted public administration. In the first quarter of the 2019/20 fiscal year, the LTSA processed nearly 900,000 online business transactions.

Other achievements include:

  • The LTSA built the Condo and Strata Assignment Integrity Register for the Ministry of Finance, released on February 25, 2019. Developers successfully completed their filings during the first reporting window from April 1 through April 30, 2019.
  • ParcelMap BC has been adopted by 19 local governments, First Nations and other organizations across BC as their digital cadastre representation.
  • Throughout the quarter, the LTSA held an Adoption Working Group meeting and participated in a number of conferences such as the BC Land Summit, BC Government Financial Officers Association, and the Esri Global User Conference to build awareness of its ParcelMap BC product and assist customers with their adoption efforts.
  • AUTOPROP, land information reporting software owned by the LTSA, has been introduced to realtors across BC through their real estate boards, including the Greater Vancouver Real Estate Board, Fraser Valley Real Estate Board, the BC Northern Real Estate Board and the Chilliwack and District Real Estate Board. Currently, 19,000 of 23,000 realtors in BC have access to AUTOPROP, helping them conduct due diligence for their clients.
  • The LTSA is continuing conservation efforts for its historic land title and survey records collection. Recognizing the value of these records for First Nations, the LTSA is establishing a Historic Records Advisory Committee to provide advice regarding the preservation and accessibility of records in the LTSA archives. The Historic Records Advisory Committee consists of members recommended by First Nations organizations in BC.

View or download the 2019 Business Plan. For more information, please contact

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