Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

RESOLVED: Issue with Survey Plan Dataset Submissions for Explanatory Plans

Please note that we are currently experiencing issues with Survey Plan Dataset Submissions for Explanatory Plans, specifically with Step 2 and the Validate Dataset – Average Combined Factor Check. This check is causing an error for this plan type that cannot be overridden, resulting in a dataset that is not able to be submitted by the land surveyor.

We are working with our solution provider for an emergency fix and we will provide an update when available. The Customer Service team is aware of this issue. In the meantime, please disregard any automated notification of an overdue dataset you may receive for Explanatory Plans until further notice. Thank you for your patience and we apologize for any inconvenience.

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