FAQs

Under the Land Title Act, the electronic version of a document submitted through EFS is deemed to be the original document for all...

The subscriber must be in position to deliver the true copy or copy of the true copy of the original electronic instrument if requested by the...

No. The local government must use a fee paying account for electronic filing. The non-fee paying account may only be used for searching LTSA...

Currently, a subscriber may be a BC lawyer in good standing with the Law Society, a BC notary public in good standing with the Society of Notaries...

For land title forms Form A, Form B, Form C - Charge and Form C - Release, a subscriber may be either a BC lawyer, notary public or member of the...

The LTSA provides excellent resources for customers to assist in preparing and filing land title applications that meet registration requirements. 

The Customer Service Centre team recommends that customers familiarize themselves with the following reference materials before calling:

Land Title Practice Manual and Land Title Electronic Forms Guidebook ("Green Book")

  • These are essential references for all conveyancing professionals and legal support staff who electronically submit applications to the Land Title Office. They are available from the Continuing Legal Education Society of British Columbia, are intended to assist those in preparing and submitting land title applications and are used by LTSA employees when examining applications for registration.

Director's Requirements for Electronic Filing PDF icon[DR-01-11]

  • Contains useful information, such as the valid versions applicable for all Land Title Forms (Schedule A), the EFS Plans requirements (Schedule B), and the approval and retired dates of Land Title forms (Schedule C).

The LTSA's Customer Service Centre is available for general land title and survey matters, including policy and practice information, between the hours of 8:00 am to 4:30 pm Monday through Friday. To ensure the LTSA is able to provide the most efficient service possible, please consider the following tips when calling in:

  • Choose the correct option from the telephone menu. For example,

    • For land title policy and practice support, press 1

    • For myLTSA account and technical support, press 2

    • For information how to access land title records, press 3

    • For Surveyor General matters, press 5

  • If you are calling about a pending application, have the land title application number ready.

To contact the Customer Service Centre, please call: 604-630-9630 (Greater Vancouver area) or 1-877-577-LTSA (5872) (elsewhere in BC, Canada and the US).