Consult this information for ways to contact the LTSA. 

LTSA does not provide legal advice and staff cannot assist customers with:

  • Completing application forms for land title registration
  • Conducting historical, genealogical or other research into land title records
  • Conducting land title searches over the telephone

General Public Inquiries

Before You Contact LTSA

If you are unsure if your question pertains to the LTSA, please review Where to Find Property Information.

Hire a Professional

A lawyer, notary public or land surveyor (as applicable) should be consulted for land title registration or title search services. Registry agents can perform title or other records searches or title monitoring services.

Land Title Office Hours

 

In Person Registrations

In Person Land Title Record Requests

By Phone

Monday to Friday

9:00 am to 3:00 pm

9:00 am to 4:00 pm

8:00 am to 4:30 pm

Weekends and Holidays

Closed

Closed

Closed

Contact LTSA Customer Service Centre 

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872)

Visit a Land Title Office

The LTSA has land title offices in New Westminster, Kamloops and Victoria. Find a location.

Practice Inquiries by Professionals, Business and Government

Before You Call

Carefully read any defect notices and consult electronic filing help information before contacting the LTSA.

This information includes the:

Hours

 

Customer Service Centre Phone Support

Land Title Office Public Access

myLTSA Portal

myLTSA Technical Support

Monday to Friday

8:00 am to 4:30 pm

9:00 am to 4:00 pm

6:00 am to 11:00 pm (Thursday evening: routine maintenance window)

8:00 am to 5:00 pm

Saturday

Closed

Closed

6:00 am to 11:00 pm

Closed

Sundays and Holidays

Closed

Closed

Routine maintenance window

Closed

myLTSA may not be available during routine system maintenance windows, which are Thursdays from 8:00 pm to 11:00 pm and all day on Sundays.

LTSA Customer Service Centre

For general land title and survey matters, including directions on where to obtain policy and practice information:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872)

myLTSA Technical Support

For myLTSA portal matters, including assistance with accounts and Electronic Filing and Search Services technical inquiries:

Greater Vancouver area: 604-630-9630, press 2 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press 2

Land Title Offices

Land Title Office Hours

 

Public Access for Registration of Documents

Public Requests for Records Searches

Customer Service Centre Phone Support

Monday to Friday

9:00 am to 3:00 pm

9:00 am to 4:00 pm

8:00 am to 4:30 pm

Weekends and Holidays

Closed

Closed

Closed

  • Any requests to register documents submitted after 3:00 pm will be processed the next business day
  • Fees are payable by debit card, Visa, MasterCard, cheque or money order in Canadian funds
  • Cash is not accepted in person or by mail

New Westminster Land Title Office

Vancouver / New Westminster Land Title Districts 
View Land Title Districts in BC

Suite 300 - 88 Sixth Street
New Westminster, British Columbia
Canada V3L 5B3
View Map

General Inquiries: 604-630-9630 or 1-877-577-LTSA (5872) 

Registrar of Land Titles - Larry Blaschuk
Deputy Registrar of Land Titles - Tim Jowett
Assistant Deputy Registrar - Chris Poole
Assistant Deputy Registrar - Dustin Meyer
Assistant Deputy Registrar and Manager, Customer Service Centre - Miguel de Freitas
Assistant Deputy Registrar and Manager, E Business - Krystal Hinter

Kamloops Land Title Office

Kamloops / Nelson Land Title Districts
View Land Title Districts in BC

Suite 114 - 455 Columbia Street
Kamloops, British Columbia
Canada V2C 6K4
View Map

General Inquiries: 1-877-577-LTSA (5872) or 604-630-9630

Registrar of Land Titles - Larry Blaschuk
Deputy Registrar of Land Titles - Dave Whittet
Assistant Deputy Registrar of Land Titles - Lindsay Bealle

Victoria Land Title Office

Victoria / Prince Rupert / Prince George Land Title Districts
View Land Title Districts in BC - note changes to Prince Rupert and Prince George Land Title Districts

Suite 200 - 1321 Blanshard Street
Victoria, British Columbia
Canada V8W 9J3
View Map

General Inquiries: 1-877-577-LTSA (5872) or 604-630-9630

Director of Land Titles - Craig Johnston
Registrar of Land Titles - Carlos MacDonald
Deputy Registrar of Land Titles - Valerie Cole
Assistant Deputy Registrar of Land Titles - Mandi Drewe

Surveyor General Division

Surveyor General Division Hours

 

Surveyor General Services

Crown Grant Services

Public Access to the Crown Land Registry

Monday to Friday

8:30 am to 4:30 pm

8:30 am to 4:30 pm

9:00 am to 4:00 pm

Weekends and Holidays

Closed

Closed

Closed

Surveyor General Division

Suite 200 - 1321 Blanshard Street
Victoria, British Columbia
Canada V8W 9J3
View Map

General Inquiries: 1-877-577-LTSA (5872) or 604-630-9630

Surveyor General - Mike Thomson
Senior Deputy Surveyor General - Jeff Beddoes
Deputy Surveyors General - Peter Haas, Cristin Schlossberger, Dave Swaile

For Land Surveyors 

BC land surveyors should use the following email addresses to correspond with the Surveyor General Division on the following topics:

Corporate Office

Suite 200 - 1321 Blanshard Street
Victoria, British Columbia
Canada V8W 9J3
View Map

General Telephone Inquiries: 250-410-0600

Facsimile: 250-410-0656

Chief Financial Officer - Gregory Pedersen
Corporate Controller - Carol Pendray

Hours for Public Access

  • 8:30 am to 4:30 pm Monday to Friday.
  • Closed on weekends and statutory holidays.

Media Inquiries

Before You Call

Members of the media should refer to the Search Land Title Records page before contacting the LTSA.

Contact LTSA Customer Service Centre

Please direct media inquiries to the LTSA Customer Service Centre:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872)

Hours and Holiday Closures

Hours

 

Customer Service Centre Phone Support

Land Title Office Public Access

myLTSA Portal

myLTSA Technical Support

Monday to Friday

8:00 am to 4:30 pm

9:00 am to 4:00 pm

6:00 am to 11:00 pm (Thursday evening: routine maintenance window)

8:00 am to 5:00 pm

Saturday

Closed

Closed

6:00 am to 11:00 pm

Closed

Sundays

Closed

Closed

Routine maintenance window

Closed

  • myLTSA may not be available during routine system maintenance windows, which are Thursdays from 8:00 pm to 11:00 pm and all day on Sundays.

Holiday Closures

myLTSA is available on statutory holidays.

LTSA offices and customer phone support are closed on all statutory holidays, Easter Monday and Remembrance Day. In 2016, those closures will be on the following days:

  • January 1 (New Year’s Day)
  • February 8 (Family Day)
  • March 25 and March 28 (Good Friday and Easter Monday)
  • May 23 (Victoria Day)
  • July 1 (Canada Day)
  • August 1 (BC Day)
  • September 5 (Labour Day)
  • October 10 (Thanksgiving Day)
  • November 11 (Remembrance Day)
  • December 26 (Boxing Day)
  • December 27 (in lieu of Christmas Day)