FAQs

Why can't the land title office give me legal advice?

Land title staff are unable to advise on legal rights or actions associated with land titles and charges. The Registrar of Land Titles and staff...

What is the address for the land title office?

The LTSA has land title offices in Kamloops, New Westminster and Victoria. For hours and address information, visit...

What is the LTSA's mandate?

Established in 2005, the Land Title and Survey Authority of British Columbia (LTSA) is a publicly accountable, statutory corporation responsible...

To whom is the LTSA accountable?

The LTSA is accountable to the users of British Columbia's land title and survey systems. Accountability and transparency of LTSA operations is...

Why is it important to hire a professional?

Professionals such as lawyers, notaries public, real estate agents and land surveyors contribute to having a high quality land title system in BC...

Restricted Access to Land Title Offices

Due to concerns about COVID-19, the Land Title and Survey Authority of British Columbia (LTSA) is restricting access in all Land Title Offices to only its employees, direct access pass holders and Registry Agents until further notice. Land Title Office front counters will be closed; all other office operations will continue as usual. Thank you for your understanding as we take measures to keep the health and well-being of our employees, customers and visiting members of the public our top priority.

please take advantage of our website resources and electronic filing services to access front counter services such as:

Contact us by phone or email with any questions you have. You may want to consult a lawyer or notary to complete any filings. We also encourage customers to mail in less urgent requests to change information on title such as Change of Name or Change of Address. Applications and fees can be mailed to:

Land Title and Survey Authority of British Columbia
Anvil Centre Office Tower
Suite 500 – 11 Eighth Street
New Westminster, BC
V3M 3N7

The LTSA will continue to follow the advice and direction from the Provincial Health Officer and BC Centre for Disease Control to ensure our actions are proactive and appropriate. We encourage you to use these sources to stay up-to-date with current guidelines and information.

Thank you for your continued support and patience. 

LTSA does not provide legal advice and staff cannot assist customers with:

  • Conducting land title searches over the telephone
  • Completing application forms for land title registration
  • Conducting historical, genealogical or other research into land title records

By Phone or Email

LTSA Customer Service Centre

For general inquiries, please email customerservice@ltsa.ca or call:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 1.

For business professionals inquiring about land title and survey matters, including directions on where to obtain policy and practice information, press Option 2. 

myLTSA Technical Support

For myLTSA and ParcelMap BC support, email myLTSATechSupport@ltsa.ca or call:

Greater Vancouver area: 604-630-9630, or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 3.

Phone Support Hours

Customer Service

myLTSA Technical Support

myLTSA Portal

Monday to Friday

8:00am to 4:30pm

8:00am to 5:00pm

6:00am to 11:00pm (except Thursday evenings for routine maintenance)

Saturday

Closed

Closed

6:00am to 11:00pm

SundayClosedClosedRoutine maintenance window, unless otherwise posted on myLTSA Login Page.

Online

myLTSA and ParcelMap BC Help Site

https://help.ltsa.ca

Submit an Online Request

https://ltsa.ca/contact-us-0#submit 

Frequently Visited Web Pages

Hire a Professional

Registry agents can perform title or other records searches or title monitoring services. A lawyer, notary public or land surveyor (as applicable) should be consulted for land title registration or title search services. 

Visit an Office

Due to concerns about COVID-19, the Land Title and Survey Authority of British Columbia (LTSA) is restricting access in all Land Title Offices to only its employees, direct access pass holders and Registry Agents until further notice. Land Title Office front counters will be closed; all other office operations will continue as usual. Thank you for your understanding as we take measures to keep the health and well-being of our employees, customers and visiting members of the public our top priority.

LTSA Head Office
Suite 200 - 1321 Blanshard Street
Victoria, BC
V8W 9J3

By Mail

Please send land title applications and search requests by mail or courier to the New Westminster land title office:


LTSA Land Title Office

Anvil Office Tower

Suite 500 - 11 Eighth Street

New Westminster, British Columbia

Canada  V3M 3N7


NOTE:
Cash is not accepted