Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

Social Responsibility at LTSA

The Land Title and Survey Authority of British Columbia (LTSA) has a long-standing commitment to our core values, which operate as pillars of our business and help us support our customers, stakeholders and employees.

At LTSA, we are conscious of how our work affects all aspects of society including economic, social, and environmental considerations, and as a result we are building social responsibility into our business objectives and operations. Addressing these issues is important to both our employees and customers, and will help us build a stronger future for everyone.

Our Values

Accountability: We are accountable and responsive to customers and stakeholders.

Integrity: We act with the highest standards of integrity.

Respect: We treat each other and our customers and stakeholders with respect.

Improvement: We continuously improve our business and increase our knowledge and skills.

Diversity Makes Us Stronger

We are committed to fostering a safe, respectful and inclusive workplace where all employees can share their diverse views, skills and backgrounds. Valuing employee diversity strengthens workplace trust and enhances our ability to innovate in service of our customers and partners. 

LTSA continually invests in the development of its people through training, leadership development and employee engagement activities.

LTSA is building a holistic Diversity, Equity and Inclusion (DE&I) framework to be implemented in fiscal 2023.

Indigenous Reconciliation


LTSA is committed to aligning with government toward adoption of the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).

Over the coming year, LTSA will complete development of an Indigenous Reconciliation Strategy with the intent of establishing a meaningful framework for how LTSA can conduct its business in the spirit of UNDRIP and the Truth and Reconciliation Commission’s Calls to Action.


Environmental, Social and Governance

While LTSA’s ongoing planning and operations have reflected the principles of Environmental, Social and Governance (ESG), steps are being taken in the coming year to build an ESG framework to more clearly align activities and reporting.

Read our Business Plan to learn more