LOTR Support Hours Extended to 6pm Alert Level: MEDIUM

From Nov. 21 to 25, support hours will be extended to 6pm for enquiries about Land Owner Transparency Registry (LOTR) filings. Contact the Customer Service Centre at 1-877-577-LTSA (5872) or online. The deadline to file is Nov. 30, 2022. Avoid the last-minute rush; file now.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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Claim of Builders Lien Online Application Now Available

File a Claim of Builders Lien application online at ltsa.ca/FileCBL. The new online application includes the option to easily prepopulate key information. LTSA encourages customers to use the online form to submit an application online, by mail or in person.

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Social Responsibility at LTSA

The Land Title and Survey Authority of British Columbia (LTSA) has a long-standing commitment to our core values, which operate as pillars of our business and help us support our customers, stakeholders and employees.

At LTSA, we are conscious of how our work affects all aspects of society including economic, social, and environmental considerations, and as a result we are building social responsibility into our business objectives and operations. Addressing these issues is important to both our employees and customers, and will help us build a stronger future for everyone.

Our Values

Accountability: We are accountable and responsive to customers and stakeholders.

Integrity: We act with the highest standards of integrity.

Respect: We treat each other and our customers and stakeholders with respect.

Improvement: We continuously improve our business and increase our knowledge and skills.

Indigenous Reconciliation

We recognize the rights of Indigenous Peoples, including the right to self-determination, and are committed to advancing the United Nations Declaration on the Rights of Indigenous Peoples and the Truth and Reconciliation Commission of Canada’s Calls to Action.

In delivering our mandate, we are committed to working collaboratively with Indigenous Peoples and improving our understanding of their traditions, histories, cultures, and relationship to the land.

We are privileged to live and work on the traditional and ancestral territories of Indigenous Peoples and Nations throughout British Columbia.

 

Diversity Makes Us Stronger

We are committed to fostering a safe, respectful and inclusive workplace where all employees can share their diverse views, skills and backgrounds. Valuing employee diversity strengthens workplace trust and enhances our ability to innovate in service of our customers and partners. 

LTSA continually invests in the development of its people through training, leadership development and employee engagement activities.

LTSA is building a holistic Diversity, Equity and Inclusion (DE&I) framework to be implemented in fiscal 2023.

Environmental, Social and Governance

While LTSA’s ongoing planning and operations have reflected the principles of Environmental, Social and Governance (ESG), steps are being taken in the coming year to build an ESG framework to more clearly align activities and reporting.

Read our Business Plan to learn more