COVID-19 Resources
Service Notice: LTSA Front Counters Open By Appointment Only
Please be aware that LTSA’s Land Title Office front counters are open by appointment only. A new booking and visiting procedure is in place to protect the safety of our customers and staff. Customers can contact the Customer Service Centre to book an in-person visit. Wearing a face mask is no longer mandatory, but is appreciated.
Please be advised that mail processing has slowed due to Canada Post delays and the implementation of COVID-19 safety measures designed to protect our employees. As we work to process an increase in mail submissions and telephone inquiries, you may wish to contact a legal professional who may help achieve earlier registration.
Declared by the Province as an essential service during the COVID-19 pandemic, the LTSA continues to operate and customers can still file applications, register land title interests and search for land information through our online systems. Front counter services will reopen by appointment only beginning September 27, 2021.
To continually support professionals during these extraordinary times, LTSA has introduced Identity Verification, a new service in myLTSA Enterprise. Identity Verification is a secure and convenient way to mitigate fraud risk in situations when remote witnessing and social distancing practices are necessary. Learn More or Login Now.
Our Customer Service Centre is open from 8am – 4:30pm each business day. Contact us with your questions about land title applications, survey dataset submissions, and your system setup and use.
September 27, 2021
LTSA Front Counter Reopens on September 27, 2021 By Appointment Only
September 20, 2021
LTSA Front Counter Re-Opening on September 27, 2021 By Appointment Only
March 17, 2020
Service Notice: Restricted Access to Land Title Offices Starting March 19, 2020
March 25, 2020
Working with the LTSA During the COVID-19 Situation
November 24, 2020
New Contactless Identity Verification Service
Temporary Practice Changes During COVID-19
In support of recommendations by the BC Public Health Officer to maintain social distance, the LTSA has implemented temporary practice changes during these extraordinary times. Temporary practice changes are in effect for applications signed and submitted from March 2020 until further notice.
As outlined in the Affidavit of Execution Web Filing Practice Guide, the section 49 affidavit process for signing without officer certification remains the same. For more details on section 49, including preferred forms of affidavit, please see paragraphs 5.88 to 5.101 in the Land Title Practice Manual.
Much of the temporary practice changes listed below involve remote witnessing procedures (see Practice Bulletin 01-20: Process for Remote Witnessing of Affidavits for Use in Land Title Applications) and the acceptance of true copies instead of originals when submitting documents (see Changes to E-filing Directions for Supporting Documents):
| March 24, 2020 | LTSA Guidance for Witnessing Requirements under the Land Title Act During the COVID-19 Situation |
| March 31, 2020 | LTSA Temporarily Allows Remote Witnessing of Affidavits in Support of Land Title Applications During the COVID-19 Pandemic
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| March 31, 2020 | Practice Tips to Maintain Physical Distance |
| April 17, 2020 | Questions and Answers: Remote Witnessing During COVID-19 |
| May 15, 2020 | Additional Supporting Documents Accepted During the COVID-19 Pandemic May 15 Update May 11 Update April 17 Update |
| May 21, 2020 | Province Issues Two Ministerial Orders Outlining Remote Witnessing Requirements for Wills and EPOAs |