LTSA Customer Fee Change

Most LTSA customer fees are changing as of April 1, 2024. Learn more

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Need to change your address? Alert Level: LOW

Learn how to update your mailing address on title with LTSA’s online application form or learn how to make other changes to title.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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Provincial Government

The LTSA’s mandate and authority was set by the Province through the Ministry of Forests in an Operating Agreement signed in 2005. That agreement describes our mandate and our relationship with the Province which is one of ongoing collaboration in the public interest. View the Operating Agreement.

Ongoing Collaboration

Today, the Province through Ministry of Finance is responsible for the legislative framework of BC’s land title and survey systems.

While the LTSA is an independent statutory corporation, the structure of our relationship with the Province requires we work closely together and are guided by the Operating Agreement.

The Province also provides input to us through the Stakeholder Advisory Committee and nominates two directors to the LTSA Board of Directors.

Expectations Met in Performance Review

Every five years, a review evaluates how the LTSA and the Province are fulfilling our obligations and meeting performance targets as outlined in the Operating Agreement.

The last review was conducted in August 2020. Over the five-year period evaluated, the report stated that the LTSA demonstrated:

  • Strong value to stakeholders
  • Exceeded the performance targets
  • Reduced the number of complaints
  • Consistently achieved high customer satisfaction and level-of-trust ratings

The review concluded that both the Province and the LTSA met expectations in all respects to what is outlined in the Operating Agreement. Read the full five-year review report.

In Service of our Core Mandate

We work with many ministries in the provincial government on matters of mutual public interest. We also supply legislative and policy advice in support of policy objectives.

We provide services to the Province in support of our core mandate:

  • We support the Province’s property taxation system through daily downloads of property transfer information to BC Assessment
  • We receive, on behalf of the Province, the required Returns under the Property Transfer Tax Act

In addition, Provincial government employees search our records and file applications to the LTSA using our online portal, myLTSA Enterprise.

We maintain ParcelMap BC, an electronic map-based representation of all titled parcels and surveyed provincial Crown land in BC. Provincial government employees use ParcelMap BC Search Services for province-wide land information research. Through ParcelMap BC, we also support the provincial Open Data initiative via an Open Government licensed view of ParcelMap BC.

We developed the Condo and Strata Assignment Integrity Register (CSAIR) for the Ministry of Finance to improve real estate transparency in BC. It is Canada’s first pre-sale register.

Our Authorized Subscriber Register authorizes provincial and other government employees to electronically sign forms commonly submitted by the provincial ministries to the land title office. We invite you to learn more about eligibility, the benefits and how to join.

New Services In the Public Interest

We continue to develop and evolve land title and survey services to the benefit all British Columbians. As we continue to grow, we are establishing ways to liaise with the Province to ensure any new public interest initiatives align with the mandate set out in the Operating Agreement and the Province’s priorities.

Recently, we introduced the Land Owner Transparency Registry. The Land Owner Transparency Registry, as a first-of-its-kind registry in Canada, supports the Province’s efforts to end hidden ownership of real estate in BC.