Terms & Conditions
Welcome and thank you for visiting the Land Title and Survey Authority of British Columbia (LTSA) website. If you are accessing myLTSA through this website, your myLTSA Customer Agreement applies to and governs any myLTSA transactions.
Our Website Terms and Conditions of Use
Welcome and thank you for visiting the Land Title and Survey Authority of British Columbia (“LTSA”) website . If you are accessing myLTSA through this website, your myLTSA Customer Agreement applies to and governs any myLTSA services and transactions.
Our Website Terms and Conditions of Use
The LTSA provides this website to you subject to the following terms and conditions of use (“Terms”), which describe your rights and responsibilities when using the Services (defined below). These Terms may be amended by the LTSA from time to time without notice. Your use of this website constitutes acceptance of these Terms. The use of the word “we”, “us” and “our” in these Terms refer to the LTSA and its wholly owned or controlled subsidiaries. The use of the word “you” in these Terms refers to the individual, company, organization or other legal entity accepting these Terms.
If you enter into these Terms on behalf of a company, organization or other legal entity, you agree that you have the authority to bind that entity to these Terms. If you are not of the age of majority in your place of residence, do not agree with these Terms or otherwise do not have the authority to enter into these Terms, you must not access or use the Services.
This website, its organization and design, and all information, images, artwork, text, video, audio, pictures, apps, applets, programs, data and any other materials on this website (collectively, “Content”) and any services available via this website (“Services”) are provided on an “as is” and “as available” basis without warranty of any kind, express or implied by the LTSA. Save for Surveyor General Forms, Surveyor General Practice Bulletins, Land Title Forms, Land Title Practice Bulletins and Notes, and Director of Land Titles Directions, the Content, the Services and this website may not be accurate, complete or current. The LTSA expressly disclaims all representations, warranties, guarantees and assurances of any kind, express or implied, in relation to the Content, the Services or the operation of this website , including but not limited to any warranties of merchantability, title, quality, non-infringement of third-party rights, or fitness for a particular purpose or any purpose. Without limiting the generality of the foregoing, the LTSA does not provide any warranty, promise, representation, guarantee or assurance that the Content, the Services or the website will be error free, uninterrupted or free from loss, corruption, attack, viruses, interference, hacking or other security intrusion.
In addition, you acknowledge and agree that the display, presentation or provision of information in ParcelMap BC or via any other part of the website or the Services is not authoritative and is not intended to replace confirmation with authoritative sources and the due diligence of a professional.
You are responsible for your own internal systems, including hardware, software, network infrastructure, communications systems, internet access and any ancillary services needed to access and use the website, the Content or the Services. The LTSA is not responsible for any system compatibility issues.
Not Legal Advice
The Content and Services are not legal advice. Do not use or otherwise rely upon any of the Content or Services without first seeking independent legal advice.
Limited Right to Use
You may view, download, print and make use of information made available as Content via the Services only for your personal, non-commercial purposes or for Reasonable Business Purposes which excludes reselling Content or the results of Services in certain contexts (as described below). You may not otherwise copy, reproduce, republish, post, transmit, display, alter, sell, offer, market, rent, lease, lend, frame in another web page, perform, distribute, modify or create derivative works from this website, the Content or the Services without our prior written approval.
“Reasonable Business Purposes” includes the reproduction, copy, transmission and resale of Content only as a necessary or prudent component of providing professional services related to completing or advising on a real estate transaction, completing research or providing interpretative information or advice about specified properties or interests in land but does not include business purposes for which the sole or a primary purpose is the resale of Content or the results of Services on a volume, discount or subscription basis. Resale practices of this nature shall be deemed a material breach of these Terms, entitling LTSA , at its sole option, to terminate your access to the Services immediately in addition to any other rights or remedies that it may have as a result of such breach.
Restrictions on Use
You agree that you will not do any of the following:
- transmit, disseminate or upload to, on or through the website or the Services any harassing, libelous, abusive, threatening, obscene, defamatory, embarrassing, distressing, annoying, unlawful, tortious, harmful, vulgar, racially or ethnically offensive, hateful or otherwise objectionable materials;
- use the website, Content or Services to collect, use or disclose any personal information, except in compliance with applicable privacy laws including the Freedom of Information and Protection of Privacy Act or to obtain names, addresses or telephone numbers for solicitation purposes, or to harass an individual or an entity;
- access the website, the Content or the Services for the purposes of monitoring availability, performance, or functionality, or for any other benchmarking or competitive purpose;
- engage in practices such as “screen scraping”, “database scraping” or “automated form filling” to retrieve, test or obtain information generated or processed by or stored through the Services or the website;
- reverse engineer any aspect of the Services or attempt to circumvent or subvert the security mechanisms of the Services;
- take any action or use any program that impedes, restricts, limits or otherwise jeopardizes the productivity, integrity or security of the Services, including by transmitting, disseminating or uploading to the Services any viruses, worms, any software intended to damage or alter a computer system without the owner’s consent, or any other harmful, disruptive or destructive, programs, files, data or devices;
- take any action that might reasonably be construed as likely to affect any other user of the Services or employees of the LTSA, including taking any action to view or intercept email or any other electronic transmission not intended for you; or
- take any action that might reasonably be construed as likely to alter or destroy information or computer programs on the LTSA’s systems or to render the information or programs meaningless, useless or ineffective.
Copyright and Proprietary Rights
This website contains proprietary information and material that is owned or controlled by the LTSA, its subsidiaries, affiliates and/or licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright and trademarks. Without limiting the foregoing, the Content and the Services are protected under applicable copyright, trademark and other proprietary (including but not limited to intellectual property) rights. You acknowledge and agree that you will not use such proprietary information, materials or Content in any way except for use of the Services and website in compliance with these Terms. All rights in the website, the Content and the Services are reserved worldwide and the copying, redistribution, use or publication by you of any of same beyond the scope of the limited license hereunder is strictly prohibited. The website contains trademarks, service marks, logos, icons and trade-names (collectively, “Trademarks”) that are the property of the LTSA, or such other party as is indicated with respect to that Trademark. No license is granted to any such Trademarks. You will not remove any proprietary notices marked on, contained within or accompanying any Content or Services.
Fees for Services
Certain Services on the website are subject to the payment of fees, third party charges, and applicable taxes (collectively, “Fees”).
With respect to Fees incurred by you for the Services, you agree that:
- the Fees are payable by such methods as are accepted by LTSA, which methods may vary from time to time, and are payable when Services are requested;
- you will pay to the LTSA all Fees for the Services requested by you;
- Fees may be paid through a third-party electronic payment processor and you will receive a transaction ID confirming the payment from the electronic payment processor;
- all Fees are in Canadian dollars and will be processed in Canadian dollars; and
- all Fees are non-refundable, except Fees established by the LTSA and the Province of British Columbia under or in accordance with an enactment for applications to the land title office that are withdrawn or cancelled prior to registration.
If you fail to notify the LTSA of errors or objections to any credit card charge for Fees within 45 days after the transaction date, the charge will be conclusively deemed to have been accepted as correct by you and no claim for credit, adjustment or set-off may be advanced against the LTSA.
Availability and Access to Services
The LTSA may at any time suspend the operation of this website, the Services or all or any of the Content for any period of time without any prior notice, whether for the purposes of Site updating and upgrading or system maintenance or otherwise. This site, the Services and the Content may be modified, deleted, edited or withdrawn by the LTSA at its absolute discretion and at any time without prior notice.
We reserve the right to immediately suspend or terminate your access to the Services for any reason whatsoever without notice to you and without prejudice to other remedies that we may have. For example, we may suspend or terminate your use if we believe you have not complied with these Terms. We will not be liable to you or any other person for termination of your access to the Services.
Limitation of Liability and Indemnity
The LTSA, its directors, officers, employees, contractors, agents and other representatives will not under any circumstances be liable to you or any other person for any damages of any kind including, without limitation, direct, indirect, general, special, consequential or incidental damages arising from your use of this website , the Content or the Services, whether or not such damages might be foreseeable and even if the LTSA is informed of the possibility of such damages.
You will indemnify, save and hold harmless the LTSA and its directors, officers, employees, contractors, agents and other representatives against any and all liabilities, losses, claims, damages, actions, causes of action, costs and expenses that any person may sustain, incur, suffer, or be put to by reason of any use by or on behalf of you of this website, the Content, the Services or the results of the Services or any breach of these Terms by you.
You will be liable to the LTSA for all damages suffered by the LTSA, directly or indirectly, as a result of a breach by you, or any person or entity under your control, of a term or condition of this Agreement. Damages will include losses or damages of any kind suffered by the LTSA, including, without limitation: all costs put to the LTSA related to the repair of any such matter; loss of income, revenue, savings or profit; and any cost related to business interruption or slowdown of computer system or any other LTSA system.
The LTSA respects your personal privacy. If we ask you to provide us with any personal information, we will tell you the purposes for which we are collecting the information and will only use and disclose that information for those purposes. The LTSA will manage such information in compliance with the Freedom of Information and Protection of Privacy Act and the LTSA’s Personal Information Protection Policy, which policy is posted on our governance page and includes the contact information of the person in the LTSA who can answer questions about our privacy practices. View our Website Privacy Statement.
All links to third-party sites are provided for your convenience only; they are not an endorsement or referral by the LTSA, the LTSA does not control these sites and does not assume any responsibility or liability for any communications or materials available at those linked sites. If you wish to provide a link to our Site from your website, you may only link to our home page at www.ltsa.ca, without deleting any frames, structure or any other elements of how our home page is presented and displayed through normal use. You may not, without our express written consent, use any LTSA Trademark or use a link to our website to suggest that the LTSA sponsors, endorses, approves of, or is affiliated with, you or your website.
Jurisdiction, Governing Law and Severability
These Terms, your access to and use of this website and the Services, and any claims made at law or in equity against the LTSA, its directors, officers, employees, agents and other representatives, arising out of such access or use or otherwise, will be governed by, construed and interpreted in accordance with the laws of British Columbia (without regard to conflict of law principles) and any legal proceedings will be brought solely in the courts of the Province of British Columbia.
Should any part of these Terms or the application of them to any person or circumstance be held invalid or unenforceable, that portion will be modified so as to be enforced to the fullest extent permitted at law and the remaining portions will not be affected and each part of these Terms will be separately valid and enforceable to the fullest extent permitted by law.
We may amend these Terms at any time without notice. Such changes, whether in the form of modifications, additions, or deletions are effective immediately upon publication on the website. Please re-visit these Terms periodically for changes. Your continued use of the website and Services following our posting of any changes to these Terms means that you accept those changes. If you do not agree, you must immediately stop using the website and the Services.
Our failure to enforce or insist upon strict compliance with any rights under these Terms does not waive our right to enforce such rights. Any waiver of our rights will only be effective if it is in writing and signed by us.
No provision of these Terms will operate to expand, limit or fetter the statutory authorities, obligations or discretions of the LTSA or any Statutory Official under any enactment, including Part 19.1 of the Land Title Act.
You may not assign, delegate or otherwise transfer any of your rights or obligations under these Terms without the LTSA’s prior written consent and no assignment, delegation or other transfer will relieve you of any of your obligations or performance under these Terms.
These Terms constitute the entire agreement between you and us with respect to the website, the Content, the Services and any results obtained through the Services.