Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

The mailing address on your title is where information about your property is sent, such as assessment, property tax and speculation tax notices.

LTSA permits you to submit a Change of Mailing Address on Title application for yourself or on behalf of someone else.

Before you begin

It is free to file a change of mailing address on title. There is no registration fee, and the service fee for online submission has been waived.

Make sure you have the following before you begin the online application.

  • Parcel identifier (PID): You can find the PID by searching the property’s address on BC Assessment. It is also shown in the “Property Location & Description” section of your Property Assessment Notice.
  • Names of all owners requesting the mailing address change, exactly as listed on title: If the owner names on the application do not match what is on title, it can delay the processing of your application. Order a copy of the title for a fee.
  • BC Services Card app for online submission: LTSA uses the BC Services card app to verify the identity of the person applying for the change of mailing address, and to sign the online application. If you don’t have the BC Services Card app on your mobile device, you need to set it up first.
  • Permission if acting on behalf of someone: If you are applying on behalf of a family member, spouse or other person, you are acting as an ‘agent’ and must have the permission of that person. As a safeguard, owners may be notified  by LTSA of applications made on their behalf by an agent.

Once filled out, you can submit the application online, or download and submit by mail or in person by appointment.

It is important to be aware that legislation defines the LTSA’s role and limits how we can answer your questions. For example, our staff is not allowed to provide legal advice or help fill out forms.

Only after you submit your application to the LTSA, can we advise on the correctness and accuracy of your application’s information.

If you need more help than we can provide, please contact a legal professional.

Ways to Submit

Online


  • 1) Login with the BC Services Card app

    If you don’t have the BC Services Card app on your mobile device, you need to set it up first.


  • 2) Fill out the application online


  • 3) Submit online

    You will receive a tracking number for your application in case you have any questions. A copy of your completed application will be sent to you by email.

By Mail


  • 1) Fill out the application online


  • 2) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 3) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 4) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate by filling out this form. Include a cheque in Canadian funds for $15.26 payable to: Land Title and Survey Authority of British Columbia.


  • 5) Mail

    Mail the signed and dated application to:
    Land Title and Survey Authority of British Columbia
    Suite 500 – 11 Eighth Street, New Westminster, BC V3M 3N7

In Person


  • 1) Fill out the application online


  • 2) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 3) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 4) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate by filling out this form. Include a cheque in Canadian funds for $15.26 payable to: Land Title and Survey Authority of British Columbia.


  • 5) Deliver in person

    LTSA’s Land Title Office front counters are open by appointment only. Contact the Customer Service Centre 1-877-577-LTSA (5872), press 1, to book an in-person visit.

Registration Process

  1. LTSA will review your application to determine if it is complete and meets legal requirements.
  2. If your application doesn’t meet requirements, you will be mailed a notice explaining the problem. Even for applications submitted online, LTSA is required by legislation to mail notices by Canada Post. 
    1. Mail back your corrected application promptly. Your application may be cancelled if there is too long a delay.
    2. Do not use correction fluid (wite-out) on your application. This will result in your application being returned to you.
  1. Once your application is registered, the mailing address on title will be updated. Turnaround times vary, but typically, within 10-15 business days, most land title applications are registered.

Learn more about the registration process

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