Need to change your address? Alert Level: LOW

Learn how to update your mailing address on title with LTSA’s online application form or learn how to make other changes to title.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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LTSA permits you to submit a change of mailing address on title application for yourself or on behalf of someone else. This application may also be used to change the mailing address on title for a Corporation. It is free to file a change of mailing address on title.

The mailing address on your title is where information about your property is sent, such as assessment, property tax and speculation tax notices.

There are a number of tax notices and documents which property owners may receive from various local or provincial government sources. There may be a short delay before your change of mailing address on title is reflected by other organizations, such as BC Assessment. You may wish to verify your mailing address is current with other relevant authorities such as BC Assessment and your local municipality.

Before You Begin

Make sure you have the following before you begin the online application.

  • Parcel identifier (PID): You can find the PID by searching the property’s address on BC Assessment. It is also shown in the “Property Location & Description” section of your Property Assessment Notice.
  • Names of all owners requesting the mailing address change, exactly as listed on title: If the owner names on the application do not match what is on title, it can delay the processing of your application. Order a copy of the title for a fee to ensure you have the correct information before starting the application.
  • If there is more than one owner on title wishing to make the same mailing address change, file one application for all owners. Select ‘add another owner’ on the Property and Ownership page to list all owners. The owner filing the application acts as an agent on behalf of the other owners. Once registered, LTSA will update the mailing address for all owners listed in the application.
  • Permission if filing on behalf of someone: If you are applying on behalf of a family member, spouse or other owner on title, you are acting as an agent and must have the permission of that person. As a safeguard, owners may be notified by LTSA of applications made on their behalf by an agent.
  • BC Services Card app for online submission: LTSA uses the BC Services Card app to verify the identity of the applicant and to sign the online application. The applicant may be the person requesting the mailing address change or someone acting on their behalf. Learn how to log in with the BC Services Card app. If you don’t have the BC Services Card app on your mobile device, you need to set it up first. If you do not have a BC Services Card, you must submit by mail or in person.

Personal information is collected under section 26(a) and 26(c) of the Freedom of Information and Protection of Privacy Act for the purpose of processing statutory applications, including receipt of payment where applicable. Questions about LTSA’s privacy protection practices can be sent to LTSA Privacy Officer at FOIPPA@ltsa.ca

Submit Online for Faster Registration

When you submit online with the BC Services Card app and your application meets legal requirements, registration will often occur in 2 business days. Applications are processed 6 am to 11 pm, Monday to Saturday (excluding system maintenance times).

You will receive an automated email when your application is accepted by LTSA. The email will include a copy of the accepted application with its pending application number and a link to withdraw your application if you change your mind and do not want it to be registered. You’ll be notified by email when your application is registered.

If submitting by mail or in person, turnaround times for registration are typically 10-15 business days, and you must purchase a State of Title Certificate to be notified that your application has been registered.

Ways to Submit

Online


  • 1) Login with the BC Services Card app

    If you don’t have the BC Services Card app on your mobile device, you need to set it up first.


  • 2) Fill out the application online


  • 3) Request a State of Title Certificate (optional)

    If you have requested a State of Title Certificate as proof of the change once registered, payment can be made by VISA or Mastercard before submitting the application.


  • 4) Submit online

    You will receive a tracking number and copy of your completed application by email in case you have any questions. Once accepted, your application with its pending application number will also be sent to you by email.


  • 5) Submit a Corrective Declaration, if required (optional)

    If your application doesn’t meet legal requirements, you will receive an email explaining the problem with a link to file a corrective declaration online. You’ll be notified by email when your corrected application is registered.


  • 6) Withdraw your Application, if desired (optional)

    Until your application is registered, you have the option to withdraw your application by using the link included in the email with your accepted application. Once an application is withdrawn, it cannot be reinstated and you will need to start a new application if required.

Other ways to submit

By mail


  • 1) Fill out the application online


  • 2) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate through the online application form. Include a cheque in Canadian funds for $15.63 payable for each parcel (PID) to: Land Title and Survey Authority of British Columbia.


  • 3) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 4) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 5) Mail

    Mail the signed and dated application to:
    LTSA
    Suite 500 – 11 Eighth Street, New Westminster, BC V3M 3N7


  • 6) Correct a previously submitted application, if required (optional)

    If your application doesn’t meet legal requirements, you will be mailed a notice explaining the problem and how to fix it. If the application needs to be corrected, we will return the original application to you. Once corrected you can return the application by mail or by appointment at a land title office in New Westminster, Victoria or Kamloops.
    • Return your corrected application promptly.
    • Do not use correction fluid (wite-out) on your paper application. This will result in your application being returned to you.

In person by appointment


  • 1) Fill out the application online


  • 2) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate through the online application form. Include a cheque in Canadian funds for $15.63 payable for each parcel (PID) to: Land Title and Survey Authority of British Columbia. Visa, MasterCard, and debit card are also accepted at front counters.


  • 3) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 4) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 5) Make an appointment and go in person

    LTSA’s Land Title Office front counters are open by appointment only. Contact the Customer Service Centre 1-877-577-LTSA (5872), press 1, to book an in-person visit.


  • 6) Correct a previously submitted application, if required (optional)

    If your application doesn’t meet legal requirements, you will be mailed a notice explaining the problem and how to fix it. If the application needs to be corrected, we will return the original application to you. Once corrected you can return the application by mail or by appointment at a land title office in New Westminster, Victoria or Kamloops.
    • Return your corrected application promptly.
    • Do not use correction fluid (wite-out) on your paper application. This will result in your application being returned to you.

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