Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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LTSA Fee Changes in Effect

As announced on March 1, 2023, a small increase to most LTSA services fees, including Land Owner Transparency Registry fees is now in effect. LTSA uses revenue from fees to cover operational costs and address the impact of inflation. Learn More

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Online Change of Name on Title Application for BC Property Owners

LTSA has introduced a new online application for property owners to change a name on title. Learn More

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Claim of Builders Lien Online Application Now Available

File a Claim of Builders Lien application online at ltsa.ca/FileCBL. The new online application includes the option to easily prepopulate key information. LTSA encourages customers to use the online form to submit an application online, by mail or in person.

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LTSA permits you to submit a change of mailing address on title application for yourself or on behalf of someone else. This application may also be used to change the mailing address on title for a Corporation. It is free to file a change of mailing address on title.

The mailing address on your title is where information about your property is sent, such as assessment, property tax and speculation tax notices.

There are a number of tax notices and documents which property owners may receive from various local or provincial government sources. There may be a short delay before your change of mailing address on title is reflected by other organizations, such as BC Assessment. You may wish to verify your mailing address is current with other relevant authorities such as BC Assessment and your local municipality.

Before You Begin

Make sure you have the following before you begin the online application.

  • Parcel identifier (PID): You can find the PID by searching the property’s address on BC Assessment. It is also shown in the “Property Location & Description” section of your Property Assessment Notice.
  • Names of all owners requesting the mailing address change, exactly as listed on title: If the owner names on the application do not match what is on title, it can delay the processing of your application. Order a copy of the title for a fee to ensure you have the correct information before starting the application.
  • If there is more than one owner on title wishing to make the same mailing address change, file one application for all owners. Select ‘add another owner’ on the Property and Ownership page to list all owners. The owner filing the application acts as an agent on behalf of the other owners. Once registered, LTSA will update the mailing address for all owners listed in the application.
  • Permission if filing on behalf of someone: If you are applying on behalf of a family member, spouse or other owner on title, you are acting as an agent and must have the permission of that person. As a safeguard, owners may be notified by LTSA of applications made on their behalf by an agent.
  • BC Services Card app for online submission: LTSA uses the BC Services Card app to verify the identity of the applicant and to sign the online application. The applicant may be the person requesting the mailing address change or someone acting on their behalf. Learn how to log in with the BC Services Card app. If you don’t have the BC Services Card app on your mobile device, you need to set it up first.

Once filled out, you can submit the application online, or download and submit by mail or in person by appointment.

It is important to be aware that legislation defines the LTSA’s role and limits how we can answer your questions. For example, our staff is not allowed to provide legal advice or help fill out forms.

Only after you submit your application to the LTSA, can we advise on the correctness and accuracy of your application’s information.

If you need more help than we can provide, please contact a legal professional.

Ways to Submit

Online


  • 1) Login with the BC Services Card app

    If you don’t have the BC Services Card app on your mobile device, you need to set it up first.


  • 2) Fill out the application online


  • 3) Submit online

    You will receive a tracking number and copy of your completed application by email in case you have any questions. Once accepted, your application with its pending application number will also be sent to you by email.

By mail


  • 1) Fill out the application online


  • 2) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 3) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 4) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate by filling out this form. Include a cheque in Canadian funds for $15.63 payable for each parcel (PID) to: Land Title and Survey Authority of British Columbia.


  • 5) Mail

    Mail the signed and dated application to:
    Land Title and Survey Authority of British Columbia
    Suite 500 – 11 Eighth Street, New Westminster, BC V3M 3N7

In person by appointment


  • 1) Fill out the application online


  • 2) Download and print the application (single-sided only)

    If you do not have access to a printer, contact LTSA Customer Support at 1-877-577-LTSA (5872), press 1, for assistance.


  • 3) Sign and date item 4 of the application with a pen

    Applications must be signed with blue or black ink. The use of a digital signature or correction fluid (wite-out) will result in your application being returned to you.


  • 4) Request a State of Title Certificate (optional)

    If you’d like proof of the change once registered, request a State of Title Certificate by filling out this form. Include a cheque in Canadian funds for $15.63 payable for each parcel (PID) to: Land Title and Survey Authority of British Columbia.


  • 5) Deliver in person

    LTSA’s Land Title Office front counters are open by appointment only. Contact the Customer Service Centre 1-877-577-LTSA (5872), press 1, to book an in-person visit.

Registration Process

Turnaround times vary, but typically, within 10-15 business days, most land title applications are registered.

  1. LTSA will review your application to determine if it is complete and can be accepted.

    1. Applications submitted online using the BC Services Card are processed from 6 am to 11 pm, Monday to Saturday (excluding system maintenance times). You will receive an automated email when your application is accepted by LTSA. The email will include a copy of the accepted application with its pending application number.

    2. Applications submitted by mail or in person are processed during land title office front counter hours of 9 am to 3 pm, Monday to Friday (excluding statutory holidays). If submitting in person, you will receive a copy of your application with the pending application number at your appointment. Include a stamped self-addressed envelope stamped with your mailed application to receive a copy of the application with the pending application number.

  2. LTSA will review your application to determine if it is meets legal requirements.

  3. If your application doesn’t meet requirements, you will be mailed a notice explaining the problem. Even for applications submitted online, LTSA is required by legislation to mail notices by Canada Post.

    1. Mail back your corrected application promptly.

    2. Do not use correction fluid (wite-out) on your application. This will result in your application being returned to you.

  4. Once your application is registered, the mailing address on title will be updated.

Learn more about the registration process

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