Meet Steve, LTSA’s Director, Customer Support. LTSA’s customer support team is invested in pursuing opportunities and improvements to make it easy for our customers to do business with us. This means introducing more efficient workflows, reducing our customers’ administrative overheads, and providing trusted, accurate digital access to information and services. LTSA works with customers to reduce defects through hosting webinars and education sessions, and preparing and updating materials and guides on LTSA’s website to support customers through the application process and to help them understand common filing errors.
LTSA processes over seven million online transactions annually and provides land title information data feeds to the Province, local governments, and BC Assessment. Maintaining the trust and confidence of stakeholders and customers is paramount. We continue to focus on increasing automation and increasing customer success with applications to reduce defects.
To signup for upcoming webinars, visit https://ltsa.ca/upcoming-events/