Access myLTSA Services

Order a current land title or plan with myLTSA – LTSA’s online service for search, filing, and more. Register Now

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Need to change your address? Alert Level: LOW

Learn how to update your mailing address on title with LTSA’s online application form or learn how to make other changes to title.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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Customers and Their Needs

As a customer-centric organization, LTSA recognizes the unique requirements of different customer groups and is evolving products and services to meet customers’ needs in an ever-changing environment.

LTSA is focused on improving the customer experience by developing customized solutions to meet the varied requirements of different customer segments. This customer centricity includes improvements to existing products and services as well as identifying opportunities to support customers through additional interactions along the real estate value chain.

LTSA will continue to enhance discovery and feedback activities to understand customers’ needs in a changing digital environment. This will inform LTSA’s innovation efforts and enable tailored experiences for a wide range of customers. LTSA will consider how customers want to interact with the organization and how products and services can be configured to reduce friction and add value for customers. With this in mind, LTSA will work to establish better and more efficient workflows for customers, reduce administrative overhead, and build products and services for increasingly digital ways of working.

Customers are looking for LTSA’s assistance to access data and business insights, make informed decisions and complete transactions easily and accurately. LTSA strives to exceed customer expectations with innovative solutions that provide greater efficiency and transparency for the real property market.

Learn more about LTSA’s business plan over the next three years:

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