As a regulatory authority, LTSA is mandated to deliver defined statutory services in compliance with a variety of legislative provisions. A significant focus for the organization is the continued reinvestment and strengthening of the core systems that support these services, increasing agility, efficiency and reducing costs.
In addition to ongoing improvements to statutory services and core systems, LTSA is identifying product opportunities to address identified customer needs. While land title applications often occur near the completion of a real estate transaction, there are opportunities for LTSA to assist with the flow of information and activity between various customers earlier in the process. LTSA is considering the needs of various customer groups along the entire real property value chain to identify where LTSA could develop new products to improve the process for customers through better workflows and increased transparency.
Building on the concept of a real property platform, LTSA is positioning itself for the future by leveraging existing technology systems to expand our products and services. By adopting a product innovation approach that makes systematic and incremental changes, the organization will work towards a platform that serves multiple opportunities across LTSA’s ecosystem and enables products such as land and property data services, geospatial applications and integrated workflows.
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