Canada Post disruption: Alert Level: MEDIUM

Due to the Canada Post strike action with national overtime ban, customers are advised that mail applications may be subject to delays. LTSA offers online resources and electronic filing services to access front counter services. You may wish to consult a lawyer or notary to complete any filings.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact 1-877-577-LTSA (5872) .

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LTSAReinvest and Strengthen Core Systems

Reinvest and Strengthen Core Systems

Enhance core systems to ensure LTSA remains the ‘trusted source and place’ for real property information.

Key achievements delivered to support this objective include:

Application Platform Modernization

In 2024/25, Application Platform Modernization continued its evolution with significant advancements in security and software delivery efficiency. This reporting period, LTSA completed the transition from on-premise applications to the cloud, and adoption of cloud technologies to build a foundation for ongoing modernization of all LTSA applications. LTSA also introduced Multi-Factor Authentication (MFA), which strengthens system security by enhancing user verification, mitigating password vulnerabilities and protecting against online fraud. Alongside MFA, LTSA implemented robust encryption in transit to enhance the security framework protecting all LTSA transactions. Alongside these security measures, LTSA has introduced account enhancements which improve the sign-in process and additional features for single-user accounts.

SurveyHub

With ongoing input from land surveyors, the SurveyHub project was completed this fiscal year. A portal and virtual workspace, SurveyHub streamlines the submission of survey plans and is available for use by land surveyors. Adoption of the new process continues to grow with ongoing improvement and enhancements to the system.

Cybersecurity Program

LTSA has a robust cybersecurity program in place, recognizing that the majority of LTSA services are delivered online with modern technology. To ensure continued vigilance against malicious online attacks, LTSA has implemented preventative measures to minimize risk.