Canada Post Disruption Alert Level: MEDIUM

Due to the Canada Post national strike, customers are advised that mail applications and mailed notices will be subject to delays. Learn more

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Access myLTSA Services

Order a current land title or plan with myLTSA – LTSA’s online service for search, filing, and more. Register Now

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Need to change your address? Alert Level: LOW

Learn how to update your mailing address on title with LTSA’s online application form or learn how to make other changes to title.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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LTSAAbout UsSocial Responsibility at LTSA

Social Responsibility at LTSA

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Social Responsibility at LTSA

The Land Title and Survey Authority of British Columbia (LTSA) has a long-standing commitment to our core values, which operate as pillars of our business and help us support our customers, stakeholders and employees.

At LTSA, we are conscious of how our work affects all aspects of society including economic, social, and environmental considerations, and as a result we are building social responsibility into our business objectives and operations. Addressing these issues is important to both our employees and customers, and will help us build a stronger future for everyone.

Our Values

Accountability: We are accountable and responsive to customers and stakeholders.

Integrity: We act with the highest standards of integrity.

Respect: We treat each other and our customers and stakeholders with respect.

Improvement: We continuously improve our business and increase our knowledge and skills.

Indigenous Reconciliation

We recognize the rights of Indigenous Peoples, including the right to self-determination, and are committed to advancing the United Nations Declaration on the Rights of Indigenous Peoples and the Truth and Reconciliation Commission of Canada’s Calls to Action.

In delivering our mandate, we are committed to working collaboratively with Indigenous Peoples and improving our understanding of their traditions, histories, cultures, and relationship to the land.

We are privileged to live and work on the traditional and ancestral territories of Indigenous Peoples and Nations throughout British Columbia.

 

Diversity Makes Us Stronger

We are committed to fostering a safe, respectful and inclusive workplace where all employees can share their diverse views, skills and backgrounds. Valuing employee diversity strengthens workplace trust and enhances our ability to innovate in service of our customers and partners. 

LTSA continually invests in the development of its people through training, leadership development and employee engagement activities.

LTSA is building a holistic Diversity, Equity and Inclusion (DE&I) framework to be implemented in fiscal 2023.

Environmental, Social and Governance

While LTSA’s ongoing planning and operations have reflected the principles of Environmental, Social and Governance (ESG), steps are being taken this year to more clearly align activities and reporting to these principles, building an ESG strategy for long-term sustainability.

Read our Business Plan to learn more