Canada Post Disruption Alert Level: MEDIUM

Due to the Canada Post national strike, customers are advised that mail applications and mailed notices will be subject to delays. Learn more

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Access myLTSA Services

Order a current land title or plan with myLTSA – LTSA’s online service for search, filing, and more. Register Now

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Need to change your address? Alert Level: LOW

Learn how to update your mailing address on title with LTSA’s online application form or learn how to make other changes to title.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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LTSAAbout UsSocial Responsibility at LTSAOur Commitment to Accessibility

Our Commitment to Accessibility

Our Commitment

We are committed to finding and removing the barriers that people with disabilities and other marginalized groups face. As an organization, our goal is to meet or exceed the Accessible BC Act requirements. LTSA is dedicated to delivering innovative and trusted expertise and reliable land-related registries, survey systems, and information to support the economy.

We strive to create a space where everyone can equally access LTSA’s facilities, services, and products.

LTSA’s Accessibility Plan

The priorities and goals outlined in our Accessibility Plan reflect areas where changes at LTSA can result in meaningful improvements for those who experience accessibility challenges. Our actions – large and small, across the organization – will help to reduce barriers and create a more inclusive environment. We will apply LTSA’s core values of accountability, integrity, respect, and improvement to help guide our accessibility journey.

LTSA is committed to creating accessible and inclusive spaces for both customers and employees. Our Accessibility Plan outlines our commitment and provides details on completed and planned activities.

View the Accessibility Plan

Accessibility Feedback Form

This feedback form is for reporting barriers you may have faced when accessing an LTSA service or facility. We also welcome your recommendations for accessibility improvements.

Please use this form to:

  • Describe your experiences interacting with LTSA employees or accessing an LTSA or subsidiary office.
  • Provide suggestions on how barriers could be removed or comment on LTSA accessibility features that are working well.
  • Give feedback on LTSA’s Accessibility Plan.
Complete the Form

Alternate Formats

If you require an alternate method to submit feedback, or would like to submit files that assist in communication, including photos, videos, or voice recordings, please contact:

Phone: 1 877 577 5872
Email: update@ltsa.ca