The LTSA is subject to the Freedom of Information and Protection of Privacy Act (FOIPP Act). The FOIPP Act provides access and establishes privacy rights to information that is collected or controlled by public bodies in British Columbia.

Most of the land title and survey records managed by the LTSA are available from the Land Title Offices and Surveyor General records. The LTSA also publishes information relating to ongoing operations. The FOIPP Act supplements the above information access processes. Requests can be made through the LTSA's Privacy Officer.

How to Request Records under the FOIPP Act

  • FileFOI Request Form by providing as many details as possible about the records you are requesting:
    • The document(s) name
    • Date range
    • The subject
    • Anything else you can provide to help us identify the records
  • The FOIPP Act requires public bodies to respond to requests within 30 business days, though we will try to respond sooner.

If the LTSA collects personal information (as defined in FOIPPA) in connection with a request for access to records:

  1. the purpose of collecting such information is to consider and process the request and the collection is authorized uner section 26(c) of the Freedom of Information and Protection of Privacy Act;
  2. the LTSA will use and disclose such information only for the purpose of considering and processing the request;
  3. the LTSA will manage such information in compliance with the FOIPPA and the LTSA's Personal Information Protection Policy; and
  4. the contact information of the person in the LTSA who can answer questions about the collection of such information is set out below.

Process for Records Requested under the FOIPP Act

If the required document is regularly available through standard LTSA access channels, you will be directed to use these channels and may inquire further if you then feel a FOI request is appropriate.

All records released under a FOIPP Act request are reviewed prior to release to ensure that their disclosure is consistent with the FOIPP Act's privacy requirements.

Requests may incur fees. The fees charged will be in accordance with the FOIPP Act and depend on the quantity of records requested and the time required to locate them, and a fee estimate will be provided to the requestor prior to the work being undertaken.

Where to Direct Questions

Collection of personal information is to maintain the land title and survey systems, including to process applications in accordance with specific statutory provisions in the Land Title Act and Land Act. Questions regarding this collection should be directed to the following:

By Phone:

  • Greater Vancouver area: 604-630-9630 (Press 1)
  • Elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872 - Press 1)

By Email:

FOIPPA @ ltsa.ca

By Mail:

Privacy Officer
Land Title and Survey Authority of British Columbia
Suite 200, 1321 Blanshard Street
Victoria, BC V8W 9J3

If you have concerns over how your request was handled, you may contact the Office of the Information and Privacy Commissioner for British Columbia. The Commissioner is an independent Officer of the Legislature of British Columbia who monitors how public bodies respond to requests for access to information and how they protect the privacy of personal information. If there is a dispute between you and a public body about your information and privacy rights, the Commissioner has the authority to investigate. The Commissioner ensures that your rights under the FOIPP Act are protected and that disputes are resolved in a fair and unbiased manner.