Visit the BC Services Card Help Page and User Guides to troubleshoot the issue you are experiencing.
If you need more help, contact the Service BC Help Desk:
Open Monday to Friday (except statutory holidays)
- 7:30 am to 5 pm Pacific Standard Time
- 8:30 am to 6 pm Mountain Time
1-888-356-2741 (Canada and USA toll free)
604-660-2355 (Within Lower Mainland or outside Canada and USA)