Canada Post disruption: Alert Level: MEDIUM

Due to the Canada Post strike action, customers are advised that mail applications will be subject to delays. LTSA offers online resources and electronic filing services to access front counter services. You may wish to consult a lawyer or notary to complete any filings.

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New mailing address for Victoria Land Title Office

As a result of updates to our office space in Victoria’s Atrium Building, the suite number of the mailing address for LTSA’s corporate head office and Victoria Land Title Office has changed. The office location remains unchanged for customers and front counter services are unaffected. Learn More

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact 1-877-577-LTSA (5872) .

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LTSASystem maintenance

System maintenance

The latest notifications about system maintenance and availability.

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myLTSA System Availability for Sunday, May 23, 2021  —

Customers are advised that the myLTSA service is expected to be available this Sunday between 11:00am and 11:00pm.

System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Sunday, May 16, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 12:00pm and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

[Resolved] System Alert: LOTR Credit Card Transactions —

RESOLVED May 14, 2021 Customers using myExplorer accounts for LOTR search requests and other transactions may be experiencing a technical issue with the processing of credit card payments resulting in orders being unfulfilled. We are aware of this issue and are working to resolve it. For more information or if you have been impacted, please contact the LTSA Customer Service Centre: https://ltsa.ca/contact-us/.

[Resolved] System Alert: Scan on Demand (SOD) Delays —

RESOLVED 10 May 2021: The technical issue impacting Scan On Demand requests has been resolved. Some delays will continue today as we work to resolve the order backlog. Thank you for your patience.

Customers are advised that Scan on Demand (SOD) requests assigned to LTSA’s Kamloops or Victoria offices are currently on hold due to a technical issue. Delivery of these SOD requests will be delayed until the issue is resolved. SOD requests assigned to our New Westminster office are not affected.

We thank you for your patience and understanding as we work to resolve this issue. For any questions, please contact the LTSA Customer Service Centre: ltsa.ca/contact-us/

myLTSA System Availability for Sunday, May 9, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 6:00am and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Sunday, May 2, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 6:00am and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Thursday, April 29, 2021 —

Customers are advised that myLTSA is expected to be available until 8:00pm on Thursday, April 29, 2021. 
From 8:00pm to 11:00pm, a system maintenance window is being used to activate the search function of the Land Owner Transparency Registry (LOTR). The myLTSA service will resume regular hours at 6:00am on Friday, April 30, 2021. 
This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Sunday, April 25, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 12:00pm and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Sunday, April 11, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 12:00pm and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances. 

View myLTSA System Availability

myLTSA System Availability for Sunday, April 4, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 6:00am and 11:00pm.
System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances.

View myLTSA System Availability

myLTSA System Availability for Sunday, March 28, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 6:00am and 11:00pm.
 

System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances.

View myLTSA System Availability

myLTSA System Availability for Sunday, March 21, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 2:00pm and 11:00pm.

System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances.

View myLTSA System Availability

myLTSA System Availability for Sunday, March 14, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 2:00pm and 11:00pm.

System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances.

View myLTSA System Availability

myLTSA System Availability for Sunday, March 7, 2021 —

Customers are advised that the myLTSA service is expected to be available this Sunday between 2:00pm and 11:00pm.

System maintenance procedures are typically scheduled for Sunday. This availability can change due to unforeseen circumstances.

View myLTSA System Availability

System Alert: Duplicate Packages in myLTSA —

Customers are advised that an issue in Web Filling has caused duplicate land title documents to be generated in myLTSA. Duplicate documents will be remotely deleted by the system before end of day.

If you are uncertain if your document is a duplicate copy rather than the original, check the quality verification time stamp on the web form and execution copy match. If you need additional help, please contact myLTSA Technical Support by phone at 604-630-9630 or 1-877-577-LTSA (5872), press option 3, or by email: myLTSATechSupport@ltsa.ca for additional assistance.

We apologize for the inconvenience and thank you for your continued patience.

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