Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only to protect the safety of our customers and staff. Customers can contact the Customer Service Centre on 1-877-577-LTSA (5872) to book an in-person visit.

Web Filing Enhancements: Moving Forms Between Packages and Deleting Signed Forms

The Land Title and Survey Authority of British Columbia (LTSA) has introduced several Web Filing enhancements to increase accuracy and efficiency in the myLTSA submission process by streamlining workflows and reducing Quality Verification issues.

Move Forms
New functionality enables editable forms to move between unsubmitted packages. Forms ‘in review’ cannot be moved unless customers cancel the review to regain access to the form. Using a common submission scenario as an example, customers with a package containing a Form A, B and C (Release) can now submit Forms A and B, after moving the Form C (Release) to a new or other package for a follow up submission. Review Help Material.

For submitted packages (status field: pending), customers can ‘withdraw’ a form and move it to another package. Both the original and new package will note the document was moved.

Customers are reminded not to delete original Web Filing forms after execution; this action will likely result in the issuance of a defect notice under Quality Verification should the form be recreated later. Instead, customers are advised to move the original instrument to another package.

Deleting Signed Forms
Customers will be prevented from deleting forms that are electronically signed. If deletion is required, customers can edit the document to remove the electronic signature. When an execution copy exists, do not delete the original form; recreating a form is not permitted under Part 10.1.  Review scenarios when forms can and cannot be deleted.

To learn more about the Quality Verification Program including helpful videos on “Original Form Versus Execution Copy”, please visit ltsa.ca. 

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