January 23, 2026: Please be advised this issue has now been resolved. Thank you for your patience.
Please be advised that due to a Microsoft outage, some customers are experiencing issues receiving a multi-factor authentication (MFA) code via email when signing in to their LTSA account.
If immediate access is required, customers may contact the LTSA Technical Support team to update their MFA. Alternatively, MFA via email will be restored once the Microsoft outage is resolved. Thank you for your patience.