Earlier this year, LTSA introduced multi-factor authentication (MFA) to all myLTSA accounts. MFA is a security enhancement that requires more than a password to access an account. myLTSA customers can select a preferred MFA method – email, text message or authentication app – to receive a verification code. An optional backup method, should the primary method be inaccessible, can also be set up.
MFA was rolled out in phases with a transition period to support a seamless migration for customers. After September 12, MFA will be mandatory and cannot be skipped.