Before You Call

Carefully read any defect notices and consult electronic filing help information before contacting the LTSA.

This information includes the:



Land Title Office Public Access

Customer Service by Phone

myLTSA Technical Support

myLTSA Portal

Monday to Friday

9:00 am to 3:00 pm

8:00am to 4:30pm

8:00am to 5:00pm

6:00 am to 11:00 pm (Thursday evening: routine maintenance window)





6:00 am to 11:00 pm

Sundays and Holidays




Routine maintenance window

myLTSA may not be available during routine system maintenance windows, which are Thursdays from 8:00 pm to 11:00 pm and all day on Sundays.

LTSA Customer Service Centre

For general land title and survey matters, including directions on where to obtain policy and practice information:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872)

myLTSA Technical Support

For myLTSA and ParcelMap BC support:

Greater Vancouver area: 604-630-9630, press 2 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press 2