[RESOLVED 9:30am Sept 1, 2023] The search file reference issue has now been resolved.
Update, Aug 29, 2023: We are aware of this issue; a resolution is expected by the end of this week. Thank you for your patience.
Customers are advised that using a forward or back slash in a search file reference will currently result in a blank search result. Please temporarily refrain from using forward slash and backslash characters when conducting a search. We are aware of this issue and are working on a resolution. Thank you for your patience. An update will be provided tomorrow by 10am.