LOTR Support Hours Extended to 6pm Alert Level: MEDIUM

From Nov. 21 to 25, support hours will be extended to 6pm for enquiries about Land Owner Transparency Registry (LOTR) filings. Contact the Customer Service Centre at 1-877-577-LTSA (5872) or online. The deadline to file is Nov. 30, 2022. Avoid the last-minute rush; file now.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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Claim of Builders Lien Online Application Now Available

File a Claim of Builders Lien application online at ltsa.ca/FileCBL. The new online application includes the option to easily prepopulate key information. LTSA encourages customers to use the online form to submit an application online, by mail or in person.

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Coming Soon: New Identity Verification Service Helps Mitigate Fraud Risk

To continually support professionals during COVID, the LTSA will be introducing Identity Verification, a new service on myLTSA Enterprise.
This new service will provide a contactless way to verify a client’s identity online by conducting a series of checks between a live photo or selfie of the client, and the photo on their government-issued identification.Using Identity Verification mitigates fraud risk in these times of social distancing and in other situations where a face-to-face meeting is not possible. Even when meeting clients face-to-face, Identity Verification eliminates the need to physically handle client identification.

Identity Verification will available be on myLTSA Enterprise soon. Sign up to be notified when the service is available.

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