LOTR Support Hours Extended to 6pm Alert Level: MEDIUM

From Nov. 21 to 25, support hours will be extended to 6pm for enquiries about Land Owner Transparency Registry (LOTR) filings. Contact the Customer Service Centre at 1-877-577-LTSA (5872) or online. The deadline to file is Nov. 30, 2022. Avoid the last-minute rush; file now.

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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open by appointment only. Many common transactions are now available online. To book an in-person visit, contact the Customer Service Centre at 1-877-577-LTSA (5872) .

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Claim of Builders Lien Online Application Now Available

File a Claim of Builders Lien application online at ltsa.ca/FileCBL. The new online application includes the option to easily prepopulate key information. LTSA encourages customers to use the online form to submit an application online, by mail or in person.

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New Web Filing Features Coming in June

The Land Title and Survey Authority of British Columbia (LTSA) is introducing two new features in Web Filing this month, along with additional Web Filing forms including the Property Transfer Tax (PTT) return and forms for land surveyors. We are continually refining and improving Web Filing in collaboration with customers about the system design.

Through customer feedback, we learned that the ability to automatically populate sections of Web Filing forms with commonly-used information is important, particularly when submitting large packages with multiple forms. Web Filing has been enhanced with a new template feature that enables users to save frequently entered information, such as applicant information, which can then be added to new forms. Templates are an efficient and flexible way to complete Web Filing forms while reducing data entry errors.

Customers will also see a new collaboration tool in Web Filing, which allows customers to assign permissions to users in another organization for editing and e-signing applications. This feature can be useful to customers who rely on external parties to prepare or assist with completing Web Filing packages using myLTSA Enterprise.

In the coming weeks, additional tutorial videos and help articles will be added to help.ltsa.ca to support customers transitioning to Web Filing. We encourage customers to visit LTSA.ca/web-filing for more information, or contact moreinfo@ltsa.ca with any questions.

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