The Land Title and Survey Authority of British Columbia (LTSA) has implemented temporary operational changes due to the evolving COVID-19 situation. We are committed to protecting the health and well-being of our employees and customers while ensuring our business operations continue as usual. The services we deliver are an essential underpinning to BC’s private property market and civil justice system, and to BC’s civic governance, taxation and Crown land management frameworks.
LTSA’s Electronic Services
The LTSA’s services are available electronically through myLTSA and AutoProp, including search and filing services. Each year, the LTSA handles more than 4 million search and filing transactions, with nearly 95 percent of all land title applications and 100 percent of survey plans submitted online. Over 50 percent of all land title applications received are automatically processed and registered; the remaining applications are reviewed and processed by Examiners in a matter of days.
Services Available from Legal Professionals
Lawyers and Notaries continue to provide services for LTSA submissions that require the expertise of a legal professional, such as transferring title. In support of recommendations by the BC Public Health Officer to maintain social distance, the LTSA has provided guidance regarding alternate options for witnessing requirements when executing instruments under the Land Title Act.
Restricted Access to LTSA Front Counters
While all other office operations continue as usual, the LTSA is restricting access in Land Title Offices to only its employees, direct access pass holders and Registry Agents until further notice. Front counter services are closed.
LTSA Contact Information
LTSA Customer Service teams can be reached by by phone or email with any questions you have. We also encourage customers to mail in less urgent requests to change information on title such as Change of Name or Change of Address. Applications and fees can be mailed to:
Land Title and Survey Authority of British Columbia
Anvil Centre Office Tower
Suite 500 – 11 Eighth Street
New Westminster, BC
Thank you for your continued understanding and support as we adjust business operations to reflect the changing business environment. As the COVID-19 situation continues to evolve, we will continue to provide regular updates on steps we’re taking to mitigate the social and economic effects of the virus. Please visit LTSA.ca/news or our Twitter account @LTSABC for current information.